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An experienced BPO professional since 2015 that was able to experience handling different type of accounts which referred here as "project". Mastered almost all types of customer support roles such as for inbound/outbound representative, email and chat supports. In terms of knowledge and skills, I am already well trained and an expert for pure customer support, retentions, sales, travel accounts, lead convert and anything else that mainly focuses on assisting customers/clients.
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